The solution
What's Included
MAUTIC HOSTINGMautic Install
& Hardening
→ Stable platform, tuned for automations.
Amazon SES +
DNS (DKIM/SPF/DMARC)
→ Your own SES account for a better inbox placement.
Bounces &
Complaints Handling
→ Accounts configured to protect your sender reputation.
Crons &
Workers
→ Campaigns and segments that actually run.
Mandatory List
Validation
→ Fewer hard bounces, cleaner data.
Ready for
WhatsApp
Our plugins installed to send using WABA or Zender with WhatsApp Web
Not included: Mautic/plugin/template upgrades, campaign building, copy/design, marketing strategy.
A plan for your needs
Plans & Pricing
JUST FOR YOUStarter
For small projects- Up to 15K contacts
- 60K emails/mo
- 8 emails/sec*
- SES monitoring
- Infra support
Pro
To sell more- Up to 50K contacts
- 150K emails/mo
- 8 emails/sec*
- SES monitoring
- Infra support
- Larger server resources
Enterprise
Enough for your needs- Up to 100K contacts
- 600K emails/mo
- 14 emails/sec*
- Priority monitoring
- priority support
- Larger server resources
Other limits and conditions are under “Requirements & SLA” and “FAQ” sections.
98.5%
Uptime (rolling 90d)
7d
Avg time-to-go-live
0
Critical incidents last 90d
15
Active instances managed
Affordable Pricing
Email That Just Works
Reliability, speed, and accountability—choose your trade-off.
DIY
Hours of trial and error
- Provision VPS & stack
- Install/secure Mautic
- Exit SES sandbox solo
- SPF/DKIM/DMARC by hand
- Bounces/complaints wiring
- Cron jobs & rate limits
- Warm-up plan & quotas
- Monitoring you must build
- Backups & restore scripts
- Upgrades = your risk
With 7 Cats
Just Send!
- Ready-to-send infra
- Latest Mautic, hardened
- SES setup & quota requests
- SPF/DKIM/DMARC verified
- Bounce/complaint handling (SNS)
- Crons tuned, safe throttles
- Guided warm-up to scale
- Monitoring & alerts prewired
- Daily basics + restore guide
- No forced auto-upgrades
Our Work Process
7 Day Onboarding
QUICK ONLINETech brief, domains, access
DKIM/SPF/DMARC, bounces/complaints
Mautic hardening
Prevent bounces and complaints
Verified contacts only
Test email, forms, automations, ready to go
Frequently Asked Questions
Get straight answers about how we run Mautic + SES so you can launch fast and stay safe.
No. We host on our managed infrastructure for performance, security, monitoring, and predictable results. You still own the AWS/SES account.
We route mail at the server level. Our Linux/cPanel mail transfer agent (Exim) is configured to use Amazon SES as a smarthost for the specific hosting account that runs Mautic. That means every message sent by that account (via localhost/SMTP) is relayed to SES over TLS with SES SMTP credentials. This keeps Mautic simple (no extra plugins), preserves full SES compatibility (throttling, bounces/complaints), and lets us enforce anti-abuse policies centrally. If you prefer, we can also point Mautic directly to SES (SMTP or API) per app.
Included: hardened Mautic 6.x, DNS/SES setup, one domain + one sender, crons, SSL, basic backups, monitoring/alerts.
Not included: AWS/SES costs, campaign design/automation, Zender licensing/phone numbers, dedicated IPs, or 24/7 support (all available as add-ons).
We configure SPF/DKIM/DMARC, Return-Path, SNS bounces/complaints, sane rate limits, and warm-up. You keep list hygiene; we can set alerts so you stay below risk thresholds.
You get Mautic admin + cPanel access; we manage the underlying server, but can get a contained terminal version.
Yes—each additional domain/sender requires verification and setup (billed as add-ons).
Yes—if limits and reputation are healthy. We’ll verify your domain, wire SPF/DKIM/DMARC and bounces/complaints, and request quota increases if needed.
Typically 1–3 business days after we have DNS access and your AWS details. If you’re in sandbox, allow extra time for AWS review.
We install the latest stable Mautic 6.x and avoid forced auto-upgrades. Managed updates are available as a paid add-on.
List hygiene is your responsibility. We can coordinate validation for a $50 handling fee plus the validator’s cost (EmailListVerify/Mailfloss or your choice).
We install Zender + the Mautic plugin (up to 5 numbers). Licensing, phone numbers, and Meta verification are not included.
Requirements & SLA
Small print, big clarity. What we need from you—and what you can expect from us.
Domain & DNS access
Provide registrar/DNS access so we can add SPF, DKIM, DMARC, and verification records.
AWS/SES account & billing
Use your own AWS account and card. We’ll configure SES and request quotas.
Clean, validated lists
Send only permission-based contacts. Validate old lists before importing.
Terms & acceptable use
Accept our anti-spam policy, warm-up plan, and access boundaries (no root/SSH).
Clean, validated lists
Send only permission-based contacts. Validate old lists before importing.
Terms & acceptable use
Accept our anti-spam policy, warm-up plan, and access boundaries (no root/SSH).
SLA
We monitor 24/7 (app, cron, disk/CPU, SES relay). Typical availability >98.5% monthly, excluding scheduled maintenance and third-party outages (AWS, registrars, telcos).
- Critical (down, delivery halted, security): first response ≤ 4 business hours.
- Standard (how-to, minor issue): first response ≤ 1 business day.
Business hours: Mon–Fri, 09:00–18:00 (UTC-5), local holidays excluded.
Planned work is announced 24–48h in advance and scheduled off-peak (usually nights/weekends). Emergency security patches may be applied with short notice.
WeeklyWeeklyWeekly files + DB; default retention 3 copies. Guided restore available (typical RTO: next business day). Longer retention available as an add-on.
SES configured with SPF/DKIM/DMARC, Return-Path, bounces/complaints (SNS) and safe throttles.
If bounce/complaint rates risk SES reputation or violate policy, we may temporarily suspend sending while we remediate (list hygiene, cadence, content review).
Sending limits are set by AWS/SES (and by WhatsApp/Zender if used). We’ll request increases when justified and align pacing to provider thresholds.
Service don’t include upgrades. We can upgrade your installation as another service.
Least-privilege access, audit logs where available, and key rotation on off-boarding. You retain ownership of the AWS/SES account at all times.
TALKT TO AN EXPERT
Ready to send reliably with Mautic.
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